Frequently Asked Questions

Yes. FortunatePaws hemp seed oil is safe for both dogs and cats when used as directed and contains no CBD or THC.

Hemp seed oil may help support joint comfort and mobility by assisting with inflammation. It is a nutritional supplement, not a cure or medication.

Yes. Many FortunatePaws products are suitable for pets of all ages, including puppies, kittens, and senior pets. For young pets, give from 12 weeks onwards. For older pets or pets with existing health conditions, we recommend introducing new products gradually and consulting your vet if unsure.

Add the recommended amount to your pet’s food daily. Dosage is based on weight and should be introduced gradually. You can give the oil to your pet from the dropper, directly in their mouth if they let you, however, be mindful it is a glass dropper and may break if bitten. Give once a day or up to 3 times a day, depending on your pet's needs. Initially introduce a small amount then gradually increase to the recommended amount. Being a natural product allow 1-3 weeks for the oil to start working its magic and for you to notice any difference within your pet.

FortunatePaws offers two different oil products for pets: Hemp Oil for Pets and MellowPet Omega Drops. Hemp Oil for Pets is a pure hemp seed oil supplement aimed at promoting general health and well-being. It is rich in essential fatty acids like Omega-3, Omega-6, and Omega-9, which support skin health, coat shine, and overall vitality. Importantly, it contains no cannabinoids like CBD or THC, making it suitable as a daily supplement without psychoactive effects. This oil is beneficial for its anti-inflammatory properties and amino acid profile, which is especially useful for pets with skin issues or dull coats. MellowPet Omega Drops (renamed from Calm Oil for Pets) combines hemp seed oil with additional terpenes (like beta-caryophyllene, linalool, and humulene) designed for calming effects. These drops are intended to alleviate anxiety from stressors such as loud noises, storms, and travel, making them ideal for pets prone to anxiety or hyperactivity. They also offer Omega fatty acids, supporting skin and coat health, but with the added focus on relaxation, thanks to the terpene blend. The MellowPet Drops are particularly useful in occasional stressful situations or for pets with ongoing anxiety issues. In short, while both products share health benefits from Omega fatty acids, Hemp Oil for Pets is a straightforward health booster, whereas MellowPet Omega Drops have additional calming ingredients for a targeted relaxation effect.

Hemp seed oil is generally used as a nutritional supplement. It’s rich in omega-3 and omega-6 fatty acids, which are great for skin, coat, and overall health. Our Mellowpet Omega Drops contains hemp seed oil for general wellbeing as well as a calming terpene blend to provide stress and anxiety support. You can use them both, however we suggest giving them at alternate times eg. Hemp oil in the morning and Mellowpet Omega Drops in the evening or use the Hemp oil daily and top up with the MellowPet Oil when needed.

We offer both Hemp seed oil and Mellowpet Omega Drops. The dosage recommended is in millilitres (ml) as per the dripper provided. The approximate conversion to drops are as follows: 0.02ml is ~1 drop, 0.5ml is ~25 drops, 0.75ml is ~37 drops, 1.0ml is ~50 drops, 1.5ml is ~75 drops and 2.0ml is ~100 drops.

When your pet is on a chicken-based diet, it is best to double check with your vet if they can have Hemp seed oil. As chicken and hemp seed oil are both high in polyunsaturated fats; omega 3 & 6, serving both together regularly could affect your dog's daily fat intake and cause more harm than good. If your pet is happy to eat other meats, you could feed hemp seed oil on alternate days to when your pet has chicken and still enjoy the benefits both have to offer.

Our calming products may help create a soothing environment for pets during grooming, travel, fireworks, storms, or stressful situations.

Yes. FortunatePaws calming sprays and oils are gentle and suitable for regular use when used as directed.

Yes. Our calming sprays are suitable for both dogs and cats. Avoid direct contact with eyes and monitor your pet during first use.

Yes. Our deodorising and conditioning sprays are designed for regular grooming and help freshen coats while reducing tangles.

Yes. Our No Knots detangling spray helps smooth coats and make brushing easier and more comfortable for pets.

Yes. FortunatePaws is proudly Australian owned and focused on quality, safety, and pet wellbeing.

We provide standard and express shipping and aim to fulfill all orders within 1-2 business days. Depending on where you live and if the shipping provider is experiencing any delays, you should receive your order within 2-7 business days. If Australia Post are experiencing delays, Express can take up to 5 business days and standard can take up to 16 business days.

We have a flat rate fee of $9.50 for standard postage or $12.50 for express postage. We offer delivery within Australia only at the moment. If you order over $120 you will qualify for free express delivery, within Australia.

Unfortunately, not at this stage, but we may in the future. If you wish to order from outside of Australia, you can send us a private enquiry and we can look into it further for you.

We aim to provide your pet with the best ingredients possible, so all of our products have the ingredients listed on the label. You can decide if it's right for you and your pet by knowing exactly what you are getting.

Our paw balm is great for all skin areas on pets. We have found it works well on paws and noses but also great for any skin area such as ears, snouts, tails, sores, hot spots etc. The natural ingredients in our balm are designed to creative a protective wax layer on the surface while soaking in and moisturizing and repairing the area. For best results apply daily.